Our Team

A Team Dedicated to Quality

The Duer Carolina Coil team is comprised of individuals who are committed to excellence. From customer service down to each aspect of engineering, our team is built around experience and finding the perfect coil spring solution for your business needs.

Duer Carolina Coil Employee Rick Eitel in an orange shirt

Rick Eitel

General Manager

Rick has been at Duer/Carolina Coil for 18 years, working primarily in Manufacturing, Process Improvement, and Quality. Rick graduated from the United States Naval Academy with his B.S. in Naval Architecture and went on to earn his M.B.A. from the University of North Carolina, Chapel Hill. He has been married to his wife, Jennifer, since 1994. Together, they are the proud parents of Christian, Anna Beth, and Jack.

Duer Carolina Coil Employee Jay Weaver

Jay Weaver

Chief Engineer

Jay joined Duer/Carolina Coil in 1996 after graduating from Clemson University with his B.S. in mechanical engineering. He is active with his church, Taylors First Baptist, as a Sunday School teacher. Jay is married and has three daughters and one son. When he isn’t at work, Jay enjoys volunteering at his church and children’s school. He also likes spending time with his family and working on cars.

Duer Carolina Coil Employee Nathan Jolley

Nathan Jolley

Engineer/Quality Coordinator

Nathan brings years of engineering experience to the Duer/Carolina Coil team. earned his B.S. in Mechanical Engineering from Clemson University. He and his wife, LaRee, have been married for 18 years and have three daughters: Emily, Evie, and Jenna. In his spare time, Nathan likes reading, spending time with his family, and honing his musical talents — specifically drums and guitar.

Duer Carolina Coil Employee Rita Dillard

Rita Dillard

Customer Service/Shipping Coordinator

Rita is dedicated to our relationships with our clients. In addition, she oversees stocking programs and logistics. Rita brings more than 30 years of experience to the Duer/Carolina Coil team. Before she started with Duer/Carolina Coil, she earned her Associate’s Degree in Business. Rita is actively involved with View Church, where she sings in the choir. She has one son with her husband of 40 years.

Employee and Duer Carolina Coil

Lauren Busbin

Customer Service Representative

As a customer service representative, Lauren works to ensure that our customers and potential customers are satisfied and cared for. Prior to entering this role, Lauren worked on Duer/Carolina Coil’s production team for four years. Lauren is a proud parent to her daughter, Violet. When she’s not in the office, she likes to take her daughter to the movies, go to the zoo, travel, and hang out with her Great Dane, Mia.

Duer Carolina Coil Employee Patti Black

Patti Black

Inside Sales Representative

Patti is focused on Duer/Carolina Coil’s relationships with international customers. She has been with Duer/Carolina Coil for 27 years. Patti has been married to her husband Randy for 29 years. She is the proud mother of two children, Casey and Nicholas. Patti also has a dog named Max who has more energy than anyone else in her house.

Duer Carolina Coil Employee Sam Dover

Sam Dover

Production Manager

Sam has his bachelor’s degree from Auburn University. He has held many roles over the last 16 years with his focus in Production, Maintenance, and Sales. Starting in 2003 as a production intern, Sam was hired full-time as a production supervisor in May 2006. Later that year, he made the transition to maintenance manager, where he worked for nearly 10 years. In early 2016, Sam shifted to our outside sales department and in 2020 accepted the position of Production Manager.  He loves movies, history, sports, gardening, and spending time with his wife, two kids, and dog Bo.

Duer Carolina Coil Employee Jacklyn Edwards

Jacklyn Edwards

Human Resources Manager

Jacklyn maintains our human resources department by building relationships with our employees as well hiring new talent. She also assists with Duer/Carolina Coil’s marketing efforts. Jacklyn started at Duer/Carolina Coil in 2015 after graduating from USC Upstate with her Bachelor’s degree in Business.  Jacklyn enjoys spending her free time with her husband, daughter, and two dogs.

Chad Filchack

Customer Service Representative

Chad has a Bachelor’s degree from Lander University and has over 15 years of customer service. He is mainly focused on our Automotive customers, previously having worked in manufacturing and the automotive industry. Chad has been married to his wife Jamie for 6 years. They have a son named James. Chad also has many pets including dogs, cats, and saltwater tropical fish. When Chad’s not working, he enjoys college sports especially (Football and Basketball) and trivia.

Miriam Little

Customer Service Representative

Miriam earned both her master’s and bachelor’s degrees from Converse College and brings over 26 years of experience to our customer service team. Miriam is married with two daughters. Her family also includes two dogs and two cats. She enjoys reading, movies, and spending time with her family and pets.

Mark Arthur

Inside Sales Representative

Mark joined Duer/Carolina Coil as an Inside Sales Rep in October of 2021. He graduated from USC Upstate with a B.S. in Business Administration. He brings many years of experience in industrial and manufacturing sales.  Mark enjoys playing golf, softball, and following Clemson sports.  He also enjoys spending time with his daughter, son in law, and two grandchildren.