Our Team

A Team Dedicated to Quality

The Duer Carolina Coil team is comprised of individuals who are committed to excellence. From customer service down to each aspect of engineering, our team is built around experience and finding the perfect coil spring solution for your business needs.

Tom Armstrong

Chairman of the Board of Directors

Tom received a B.S. degree in Accounting with Special Attainments in Commerce from Washington and Lee University. Tom joined Duer/Carolina Coil in 1985, and became Chief Executive Officer in 1992. Tom and his wife, Patty, have now been married for over 40 years and along with their two daughters and six grandchildren are proud to be fifth, sixth, and seventh generation shareholders of the Company.

Rick Eitel

Chief Executive Officer / President

Rick has been at Duer/Carolina Coil for 18 years, working primarily in Manufacturing, Process Improvement, and Quality. Rick graduated from the United States Naval Academy with his B.S. in Naval Architecture and went on to earn his M.B.A. from the University of North Carolina, Chapel Hill. He has been married to his wife, Jennifer, since 1994. Together, they are the proud parents of Christian, Anna Beth, and Jack.

Jay Weaver

Chief Engineer

Jay joined Duer/Carolina Coil in 1996 after graduating from Clemson University with his B.S. in mechanical engineering. He is active with his church, Taylors First Baptist, as a Sunday School teacher. Jay is married and has three daughters and one son. When he isn’t at work, Jay enjoys volunteering at his church and children’s school. He also likes spending time with his family and working on cars.

Jeff Randall

Business Development Manager

Jeff’s focus is primarily on valve actuators and process-related applications. Jeff has been on the Duer/Carolina Coil team for 27 years. He earned his degree in Economics from Wofford College. Jeff is married to Betsy, and together they have three children: Sydney, Micah, and Noah. Jeff likes spending time outdoors with his family and two dogs.

Nathan Jolley

Engineer/Quality Coordinator

Nathan brings years of engineering experience to the Duer/Carolina Coil team. earned his B.S. in Mechanical Engineering from Clemson University. He and his wife, LaRee, have been married for 18 years and have three daughters: Emily, Evie, and Jenna. In his spare time, Nathan likes reading, spending time with his family, and honing his musical talents — specifically drums and guitar.

Rita Dillard

Customer Service/Shipping Coordinator

Rita is dedicated to our relationships with our clients. In addition, she oversees stocking programs and logistics. Rita brings more than 30 years of experience to the Duer/Carolina Coil team. Before she started with Duer/Carolina Coil, she earned her Associate’s Degree in Business. Rita is actively involved with View Church, where she sings in the choir. She has one son with her husband of 40 years.

Jacklyn Edwards

Inside Sales Representative

Jacklyn maintains relationships with our clients in various automotive/industrial sectors. She also assists with Duer/Carolina Coil’s marketing efforts. Jacklyn graduated from USC Upstate with her Bachelor’s degree in Business. She has been with Duer/Carolina Coil for almost three years. She is married and has two dogs, Ridley and Rosie; and she and her husband are expecting their first child in May 2018. Jacklyn is a huge bargain hunter and loves to spend her free time second-hand shopping.

Eddie Rector

Inside Sales Representative

Eddie works primarily with our automotive customers. He started at Duer/Carolina Coil in 1989 after he earned his B.S. in Business from the University of South Carolina. When he isn’t at work, Eddie is an active member of his congregation at Mt. Joy Baptist Church. He has been married to Karla for 41 years, and they have one son. Eddie loves to travel and spend his free time out on the lake.

Patti Black

Inside Sales Representative

Patti is focused on Duer/Carolina Coil’s relationships with international customers. She has been with Duer/Carolina Coil for 27 years. Patti has been married to her husband Randy for 29 years. She is the proud mother of two children, Casey and Nicholas. Patti also has a dog named Max who has more energy than anyone else in her house.

Sam Dover

Outside Sales Representative

Sam has his bachelor’s degree from Auburn University. He has held many roles over the last 14 years. Sam joined the team in 2003 as a production intern and was hired full-time as a production supervisor in May 2006. Later that year, he made the transition to maintenance manager, where he worked for nearly 10 years. In early 2016, Sam shifted to our outside sales department. He loves movies, history, sports, gardening, and going on walks with his dog Bo.

Tiffany Norwood

Outside Sales Representative

As an outside sales representative, Tiffany works primarily with new customers in the south and west. She has been with Duer/Carolina Coil for five years. Tiffany brings more than 13 years of industrial sales experience to the team. When she isn’t at work, she likes spending time with her daughter Carlee and staying active with her three dogs, Ace, Sam, and Lily.

Kenny Frey

Production Manager

Kenny’s career in manufacturing began at the University of South Carolina, where he earned his degree in mechanical engineering. Since then, he has gained over 35 years of manufacturing experience. Kenny now serves as our production manager. Outside of work, Kenny remains a huge Carolina football fan and likes to play golf. He’s been married for 36 years and has two daughters and six grandchildren.